Contact

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Contact
Get a sample

Frequently Asked Questions
Q
1.How to get your catalogue?
A

Please contact us by whatsApp or E-mail, our sales team will send the catalogue to us as soon as possible.

Q
What is the minimum order quantity for bags?
A

Our existing designs the MOQ is 200 each color.
Customized designs the MOQ is 300-500 each color, depends on your request.

Q
If support customization services?
A

Yes, welcome we accept personalized services and free designs.

Q
Sample order if it is acceptable and how much for charges?
A

Yes, it is acceptable for sample order.
Sample cost is free if you like our available designs, we can send as soon as possible if you can undertake the shipping cost.
Customized sample fee usually will charge 40 to 100 US dollars, but sample cost will return back to you after placing bulk order.

Q
What the terms of payment are supported?
A

We usually accept by T/T, PayPal, 30% deposit in advance. 70% balance before shipping.

Q
How long it takes for sample and bulk production time?
A

Sample is 7-10 days; bulk order is 20-25 days, depend on quantity.

Q
What kind of packing do you have?
A

If not any request, usually one piece in one opp bag, 10 pieces pre-pack.

Q
What kind of shipping method can choose?
A

We usually by Fedex/DHL/UPS courier services. Also by Oean for America.

Q
If accept the third-party quality inspection?
A

Yes, accept the third party quality inspection, please contact with our customer service to confirm the time in advance.

Q
Do you accept return or replace goods?
A

Sorry, we can not accept refund or replace goods if not quality problem.
You can contact to our customer services in detail, we will try our best to solve the problem.